Wednesday, March 16, 2011

DOOOOOOWN TIME... :(

DNS (domain name service) on the site couldn't function today due to excessive traffic to the hosting server (not particularly traffic to my site. the whole server was down. )

hosting company is fixing it. currently it's in and out for everybody.  i can load the site in most browers. but not
the other.

by all means, we should be back to normal wedesday.   no worires girls.

we are also currently configuring our site so it's accessible/functional through direct IP address http://195.191.102.33 .  for the future, you should be able to access my site at all times even inf the DNS was down due to traffic.  I''ll put up flyers when this service is ready.  (march 16th)


There might be more down time through out the coming week as well (or not), but all will be fine soon. no worries girls.  This is what we have to deal with when hosting through a small company. sorry for the inconvenience. (March 19th)


Thank you

joy

Monday, February 28, 2011

New arrival delay

Hi girls... (and a couple of guys. lol),

Sorry we are not having very much new arrival listings lately. We currently have a bunch of stock photos being processed. Because of the domain name change, we have to go with a new set of watermarks and all, and it's taking a bit longer to do so.

Production at the factory is also not fully back to normal yet. But we do hope to be able to carry all the necessary new styles in March and April.

Just so you know we are working on it. :)

xo, Joy and team.

Tuesday, February 15, 2011

One more time regarding shipping charge

I know nobody likes paying for high shipping, but we've been charging for honest shipping, well, lower than actual shipping since day one.

let's do the math! 

here is EMS official price list in RMB  http://www.ems.com.cn/serviceguide/e-zi-fei-biao-zhun.html
Zone Destination of EMS First 500g Additional 500g Destination of China Express

Canada, U.S.A 180 240 75 Canada, U.S.A


current EMS contractor rate to us, 44% off. so we pay 56% of the listing price.
current USD-RMB exchange rate  1 USD = 6.59RMB

An average package is 2kg. So 240 RMB for the first 0.5KG. 75 RMB for each additional .

240 + 75 +75 +75 =465 RMB


we pay 56% of the listing price,  465 * 56% = 260.40 RMB

convert that to USD   260.40/ 6.59 = $39.5144.

our current rate charged on fabulousaaa.com is $37 for an average 2kg package. considering i have to pay merchant account / credit card processing fee to process this payment , and all the other potential cost , I am really taking a loss here.

This is the post for everyone that has sent me or was about to send me angry emails regarding the "outrageous" shipping charges.   I would change this if i have a choice, but i dont.... :((

still love you all~ lol.

xo joy

Monday, February 14, 2011

fabulousaaa

officially we are selling solely through fabulousaaa.com now... 

i removed valentino, marni, bottega veneta, and bally from all the listings today. Not enough good stock. 

Friday, February 11, 2011

domain problem

our domain name got into trouble today.  we are trying to take care of it.

meanwhile,  email us to fabaaa@gmail.com if you have questions regarding existing orders.

no worries your money is safe with us. if you do not wish to fulfill the order, email us and we'll refund and cancel your order.

we do have a mirror site   http://www.fabulousaaa.com/   it should be fully functional soon.

Back from our CYN holidays

Our Chinese new year holiday is finally over!

Thanks to everyone that placed order and chose to wait during the holidays. We are now processing all the orders.

To do list

1. Doing inventories (feb 10th)

2 Checking stock and charging orders (feb 11th - 15th)

3. Answering all the stock check/sourcing inquiries from the holidays. (Feb 12th to 20th)

4. updating tracking information for holiday orders (Feb 12th to 15th)

 Special request on orders will have to give us extra time to process.


Traditionally, stock availability is not really great this month. Apologies in advance if we have to cancel your order due to lack of stock.

THANKS EVERYONE!

Friday, January 21, 2011

Delayed packages from December (what's left)

The ordeal is almost over... one more package to go.... i want to thank every one of you that offered me your trust and waited patiently for your package. i hope delays in this scale would never happen again. SORRY EVERYONE!
EE577376750CN US
EE578524375CN US Inbound International Arrival, February 05, 2011 52 days. holy crap
EE576585031CN Kuwait
EE576586496CN Kuwait
EE578523366CN Canada released from Customs(CANADA) at 2011-01-29 10:20:00

these are the updated ones since Jan 21st when this blog entry started.
EE577376295CN US Delivered, February 03, 2011
EE576586791CN US Delivered, January 31, 2011, 2:57 pm
EE578523729CN US Delivered, January 31, 2011
EE576586831CN  US delivered at 3:48 pm on January 28
EE527696393CN  US  delivered at 9:02 am on January 29
EE576585283CN   US Delivered, January 25, 2011, 10:33 am
EE576586902CN   US  Delivered, January 26, 2011, 10:17 am
EE576586862CN   US  delivered at 10:53 am on January 28
EE576586227CN   US  delivered at 9:04 am on January 29
EE577376508CN   US Delivered, January 24, 2011 40 days
EE577376746CN   US  delivered at 10:48 am on January 28
EE578523750CN   US  attempted to deliver your item at 10:44 am on January 28
EE578524260CN   US  Delivered, January 24, 2011  36 days
EE578524273CN   US  Delivered, January 25, 2011, 1:58 pm  36 days
EE578524327CN   US Notice Left (No Authorized Recipient Available), January 26, 2011
EE576586686CN   US delivered at 10:34 am on January 29
EE576586730CN   delivered at 4:30 pm on January 26
EE576586712CN   delivered at 10:23 am on January 29
EE576586743CN  delivered at 4:10 pm on January 27
EE578523998CN   Greece  2011-01-26  04:29:00 Released from Customs
EE578524021CN   Greece  2011-01-24  10:43:00 Released from Customs
EE577375697CN   Greece  2011-01-24  11:00:00 Released from Customs
EE578524287CN   Greece  2011-01-24  11:01:00 Released from Customs
EE577375105CN   Norway released from Customs(NORWAY OSLO EMS) at 01-23
EE578521780CN   canada  International item arrived in Canad 2011/01/24
EE578522975CN   Canada  2011/01/24 23:19 International item arrived in Canada

Saturday, January 15, 2011

new shipping update on long delayed packages

i have to start a new thread with more tracking update. last one became too long. again, my sincere apologize to those who waited and who are still waiting.

packages to USA http://www.usps.com/ 
EE527696671CN
Foreign Acceptance, December 02, 2010, 2:29 pm
Out for Delivery, January 15, 2011, 9:05 am, CHICAGO, IL 60641   44 DAYS

EE578523794CN
Foreign Acceptance, December 17, 2010, 1:34 pm
Inbound International Arrival, January 14       28 DAYS FOR UPDATE

EE578521643CN
Foreign Acceptance, December 21, 2010, 10:29 am
Delivered, January 15, 2011, 11:29 am, SIGNAL MOUNTAIN, TN 37377   25 DAYS

EE577376658CN
Foreign Acceptance, December 16, 2010, 5:07 pm
Delivered, January 18, 2011, 2011   29 days

EE578523692CN
Foreign Acceptance, December 16, 2010, 5:07 pm
Delivered, January 18, 2011   29 days

EE578524300CN
Foreign Acceptance, December 18, 2010, 2:58 pm
Inbound International Arrival, January 20  33 days. 

EE576585155CN  
Foreign Acceptance, December 03, 2010, 11:30 am
Inbound International Arrival, January 21, 2011    49   the winner so far! SO SORRY




packages to other countires.   www.ems.com.cn/english-main.jsp 

EE527696420CN
2010-11-30  19:46:00 GUANGZHOU  Posting 
2011-01-14  12:44:00 REPUBLIC OF AUSTRIA 1150  Attempted delivery  46 days 


EE576586479CN
2010-12-07  21:00:00 GUANGZHOU  Posting  
2011-01-10  12:39:00 FRENCH REPUBLIC 06999  Attempted delivery  34 days


EE577375771CN
2010-12-13  17:14:00 GUANGZHOU  Posting  

2011-01-04  11:26:00 FRENCH REPUBLIC 94022  Delivery    22 days

EE578523848CN    
2010-12-16  18:39:00 GUANGZHOU  Posting
2011-01-13  10:58:00 GRENADA FRANKFURT  Arrival at Sorting Center   28 DAYS


EE576586765CN   
2010/12/06     15:14     International item mailed in origin country
2011/01/18     11:40     RICHMOND     Item processed at postal facility  43 days.                 

EE527696708CN
2010/12/02     14:28     International item mailed in origin country
2011/01/17     18:36     VANCOUVER     International item arrived in Canada  46 days


EE576586774CN
2011-01-17  20:36:00     SPAIN 28033      Delivery
2010-12-06  16:04:00     XINHUI      Posting  42 DAYS 


EE578521759CN

2010-12-21 10:31:00 GUANGZHOU Posting
2011-01-18 12:55:00 FRENCH REPUBLIC 13998 Delivery    28 days

EE578524857CN   
2010/12/21     10:32     International item mailed in origin country
2011/01/19     08:12     VANCOUVER     International item arrived in Canada   29 DAYS


EE577375122CN   
12-12-2010     18:43     Delivery Agent CHINA-     Collected from customer
21-01-2011     05:08     Nottingham Central Depot     Loaded to vehicle for delivery    42 days
    

EE578524565CN
2010/12/21 10:32  International item mailed in origin country
2011/01/21 04:10 VANCOUVER International item arrived in Canada  31 DAYS



EE578524874CN  
2010/12/21 10:33  International item mailed in origin country
2011/01/21 03:25 VANCOUVER International item arrived in Canada   31 DAYS


EE576586417CN
2011-01-21  15:03:00     FRENCH REPUBLIC ROISSY CHRON      Released from Customs
2010-12-07  20:58:00     GUANGZHOU      Posting     45 DAYS



EE576585116CN
2011-01-21  15:23:00     HELLENIC REPUBLIC ATHENS EMS      Handed over to Customs
2010-12-03  11:29:00     GUANGZHOU      Posting      49 DAYS STILL COUNTING



EE576586641CN
2011-01-20  08:49:00     IRELAND KILBARRAC      Delivery 
2010-12-06  16:38:00     XINHUI      Posting    45 DAYS



EE576585867CN
2011-01-21  15:54:00     HELLENIC REPUBLIC ATHENS EMS      Handed over to Customs
2010-12-09  16:28:00     GUANGZHOU      Posting        43 DAYS








   





Thursday, December 30, 2010

update on some of the delayed packages

The past couple of weeks was all about frustration over the holiday shipping delays. so i am going to have this post dedicated to long delayed shipments which got cleared finally. Hopefully they can give everyone that's still waiting a bit more confidence to wait. SO SORRY!


packages to USA http://www.usps.com/



EE527696518CN
Delivered, December 29, 2010, 1:56 pm, FRUITLAND, ID 83619
Foreign Acceptance, November 30, 2010, 7:46 pm  30 days...

EE578524551CN
shipped on the 18th, delivered on jan 3rd.

EE467834651CN   here comes the new record ! 
shipped on nov 18th, arrived on jan 3rd. 47 days...   tears... sorry girl...

EE527695441CN  
shipped on the Nov 23rd, delivered on dec 21st

EE527695849CN  this is the runner up...
shipped on nov 26th, arrived in US after new years. REALLY SORRY!

EE527695968CN
shipped on nov 29th, arrived on dec 31st.. 33 days...:(

EE576585442CN
Foreign Acceptance, December 05, 2010, 3:11 pm
Notice Left, January 11, 2011    37 DAYS

EE467834957CN
Foreign Acceptance, December 08, 2010, 8:17 pm
Delivered, January 06, 2011,    28 DAYS

EE576585955CN
Foreign Acceptance, December 09, 2010, 4:30 pm
Notice Left, January 11  33 DAYS

EE578524035CN
Foreign Acceptance, December 17, 2010, 5:29 pm
Delivered, January 08, 2011  21 DAYS

EE578524097CN
Foreign Acceptance, December 17, 2010, 5:30 pm
Delivered, January 07, 2011,     20 DAYS

EE578524698CN
Foreign Acceptance, December 21, 2010, 10:34 am
Arrival at Post Office, January 11, 2011    20 DAYS

EE578521643CN
Foreign Acceptance, December 21, 2010, 10:29 am
Inbound International Arrival, January 10    UPDATE IN 19 DAYS

EE578522017CN
Foreign Acceptance, December 23, 2010, 1:04 pm
Delivered, January 12, 2011, 8:53 am,    20 days

EE578521643CN
Foreign Acceptance, December 21, 2010, 10:29 am
Notice Left, January 12, 2011, 10:57 am,    22 days


EE578524698CN
Foreign Acceptance, December 21, 2010, 10:34 am

Delivered, January 11, 2011, 5:06 pm    21 days


EE577376763CN
Foreign Acceptance, December 16, 2010, 5:08 pm
Inbound International Arrival, January 12, 2011   27 days for update



packages to other countires.   www.ems.com.cn/english-main.jsp 
  
EE576586479CN
2010-12-07  21:00:00 GUANGZHOU  Posting  
2011-01-10  12:39:00 FRENCH REPUBLIC 06999  Attempted delivery     33 days

 EE576586425CN 
2010-12-07  20:59:00 GUANGZHOU  Posting 
2011-01-11 10:01:00 FRENCH REPUBLIC 20999 Delivery   34 DAYS

EE467834943CN
2010-12-10  21:47:00 GUANGZHOU  Posting
2011-01-07 11:44:00 UNITED KINGDOM BN14 9QU Delivery  27 DAYS

EE577376114CN 
 2010-12-13  17:13:00 GUANGZHOU  Posting
2011-01-06  11:25:00 KINGDOM OF BELGIUM 51700559  Delivery    23 DAYS

 EE578523675CN 
 2010-12-16  17:06:00 GUANGZHOU  Posting
2011-01-06  10:43:00 UNITED KINGDOM SW1W 9ES  Delivery   20 days

EE578524313CN
2010-12-19  11:43:00 ZHONGSHAN  Posting 2011-01-10  20:39:00 SPAIN 28033  Delivery    21 days

Monday, December 27, 2010

Happy Holidays!

Happy holidays everybody! The holiday season is not over, but we can now get back to our normal routine and help everybody better. We've learned our lesson this year. We'll do better next year for sure.We'll get extra help and try more shipping companies through out the year so at time of holiday shipping, we have better routes to get packages out fast.

I really want to take this opportunity to apologize to those whose packages are severely delayed. There are still 20 ish packages from before Dec 16th that's not delivered. After those packages are delivered, I'll send out compensation coupons to everyone that's affected by the holiday delay.


Here are just a few more examples of long delays but positive results. Those of you who are still waiting, hope this give you more faith in Fabaaa and give it a bit more time for the package to make it.

EE527696138CN  shipped on nov 25th, arrived on dec 24th. 
EE527696115CN  shipped on nov 27th, arrived on dec 23rd

EE527696518CN   arrived in us after 27 days
tracking site  www.usps.com  or www.ems.com.cn/english-main.jsp

EE577375621CN   shipped on the 10th, 16 days between updates
tracking site  www.ems.com.cn/english-main.jsp


Bottom line, I really wish we had any kinds control over shipping.  But too bad we dont... I hate it to be the one that ruined your holiday gift plan and please accept my sincere apologies!

Happy new year everybody!