NOT GETTING OUR EMAIL RESPONSE?

We promise to answer our emails within 24 hours. If you did not get our response there could be because

1, Your email address used in the site submission  has special characters , such as "-""." or _". We filters special characters in our website for safey reasons. If possible, please either email us directly at fabaaa@gmail.com or use a different address to do site submission.

2. Our response is in your spam filter.

for kim who left us 1 star review because of no email response, see the screenshot below. :)  I answered your email every time. thank you ! --- Joy