Sunday, October 23, 2011


Due to rencent custom inspection, We can no longer use EMS to ship to UK. We switched to CSS/DHL shipping service.. It is really expensive but proven to be 100% safe. If you exempt us of all custom clearance responsibilities (ie., no refund no reshipment if package was seized), we can still use EMS for cheaper rate as you wish. Just email us prior to ordering.

We hate this more than anyone. But it is what it is. UK orders is a big chunk of our business and we really hope this is just a temporary situation. We'll post new announcements if we can use EMS safely again.

Thursday, October 13, 2011

bounced email to ethan

please email us through a different email address. thank you

Delivery to the following recipient failed permanently:


Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 ... User is unknown {mx-us017} (state 14).